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🚚 Shipping Policy

Craft Khazana ensures smooth and reliable delivery of your handcrafted treasures through India Post/Speed Post, known for its extensive reach and trusted service—even to the most remote corners of India.

📦 Shipping Process (Within India)

  1. Order Confirmation
    Once your order is placed, you will receive a confirmation SMS within one working day.

  2. Dispatch & Tracking
    Orders are typically dispatched within two working days. Once dispatched, we will send you a tracking number and link via SMS or WhatsApp.

  3. Delivery Timeline

    • Metro cities (Bangalore, Delhi, Chennai, Kolkata): 2–3 working days

    • Rest of India: 4–7 working days

  4. Delivery Notification
    After successful delivery, a confirmation SMS is sent to you.

  5. Feedback Follow-up
    We wait a day after delivery for your feedback before closing the order on our end.

 

⏳ Possible Delays

Delivery may be delayed due to circumstances beyond our control, such as

  • Weather-related disruptions

  • Transport strikes

  • Unexpected delays from India Post/courier partners

We proactively inform you via SMS if any such delays occur.

 

🌍 For International Buyers

Please contact us directly via

  • 📱 WhatsApp: +91 9930907204

  • Or fill out the form on our Contact Page

Kindly share the product code(s) for personalized shipping details and options.

 

📞 Customer Support

For any queries or assistance:

We are always happy to help!

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