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Website Terms & Conditions

Effective Date: July 03, 2025
Owner: Souparnika Holla, Sole Proprietor of Craft Khazana

1. Introduction

Welcome to craftkhazana.com (“Craft Khazana”, “we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms and Conditions (“Terms”), along with our Privacy Policy, Return & Refund Policy, and any other applicable policies.

If you do not agree to these terms, please refrain from using the website.

2. Legal Entity & Governing Law

This website is operated by Souparnika Holla, a sole proprietor under Indian law. These Terms shall be governed and construed in accordance with the laws of India and subject to the jurisdiction of the courts of Mumbai, Maharashtra.

 

3. Eligibility to Use

By using this site, you represent that you are at least 18 years old or using the site under the supervision of a legal guardian. Individuals under the age of 18 must use this website only with the involvement of a parent or guardian.

 

4. Website Access and Use

  • You may access and use the website solely for personal and non-commercial purposes.

  • You agree not to use the website for any fraudulent, illegal, or abusive purposes.

  • Any unauthorized use of this website may give rise to civil claims or criminal charges.

 

5. Product Information and Availability

  • All products displayed are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

  • While we aim for accuracy in product images and descriptions, slight color or texture variations may occur due to the handmade nature and screen differences.

  • Prices are inclusive of all applicable taxes unless stated otherwise.

 

6. Intellectual Property

  • All content, including images, text, designs, logos, product photos, and graphics, is the property of Craft Khazana and protected under applicable copyright and trademark laws.

  • Reproduction or reuse without explicit written permission is strictly prohibited.

 

7. User Conduct

You agree not to:

  • Post false, misleading, or defamatory content

  • Upload viruses or malicious code

  • Attempt to gain unauthorized access to the website or its systems

  • Violate any applicable laws or regulations

We reserve the right to block or suspend users found misusing the site.

 

8. Third-Party Links

Our website may contain links to third-party sites for your convenience. We do not control or endorse these sites and are not responsible for their content or privacy practices. Users must read the respective site policies before engaging with them.

 

9. Limitation of Liability

Craft Khazana is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use or inability to use this website

  • Delay or failure to perform due to events beyond our reasonable control (force majeure)

  • Errors in product pricing or unintentional inaccuracies

You use the website and its services at your own risk.

 

10. Data Privacy & Security

We follow industry-standard practices and comply with the IT Rules 2011 to protect your personal data. Please review our Privacy Policy for full details.
 

We do not sell your personal information and only collect what's necessary for providing our services.

 

11. Returns, Refunds & Cancellations

Our return and refund policies comply with the Consumer Protection (E-Commerce) Rules, 2020. Please refer to our Return & Refund Policy for details. Refunds are processed only for valid cases of damage during shipment.

 

12. Modifications to Terms

We reserve the right to modify these terms at any time. Updates will be posted on this page with the new effective date. Continued use of the site after changes indicates your acceptance.

 

13. Contact Us

If you have any questions regarding these terms or your interaction with our website, feel free to contact

📧 Email: support@craftkhazana.com
📱 WhatsApp: +91 9930907204
👤 Owner: Souparnika Holla
🏷️ Brand Name: Craft Khazana

🔒 Legal Disclaimer & Footer Statement

© Craft Khazana. All rights reserved. This website is owned and operated by Souparnika Holla, sole proprietor of Craft Khazana. Unauthorized copying, redistribution, or use of any content from this website without written permission is strictly prohibited. All disputes are subject to the jurisdiction of Mumbai, India. The information provided is for general use only and does not constitute legal advice. By using this site, you agree to comply with all applicable Indian laws and our internal policies.

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